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We are not medical professionals, we are wholesale suppliers of aesthetic products. For medical advice please contact the pharmacy.

PRIVACY POLICY

At Kim K Cosmetics & Aesthetics, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our products. We comply with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

By using our website, you agree to the terms of this policy.

2. Information We Collect

We collect personal data when you interact with us. This may include:

  • Identity Data: Name, date of birth

  • Contact Data: Email address, phone number, billing and shipping address

  • Payment Data: Payment card details (processed securely by our payment provider – we do not store full card details)

  • Account Data: Login credentials if you create an account

  • Transaction Data: Purchase history and order details

  • Technical Data: IP address, browser type, time zone, cookies, and usage patterns

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate with you (e.g. order confirmations, updates)

  • Provide customer support

  • Send marketing emails (only with your consent)

  • Improve our website, services, and products

  • Comply with legal obligations

4. Sharing Your Data

We do not sell your personal data. We may share it with:

  • Payment processors (e.g. Stripe, PayPal)

  • Delivery providers (e.g. Royal Mail, DPD)

  • Email marketing tools (e.g. Mailchimp, Klaviyo – if you opt-in)

  • Website analytics services (e.g. Google Analytics)

  • Legal or regulatory authorities if required by law

All third parties are required to handle your data securely and in compliance with the UK GDPR.

5. Cookies

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Understand website usage patterns

You can control cookies through your browser settings.

6. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw your consent at any time (e.g. for marketing)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, and to comply with legal or accounting obligations.

8. Security of Your Data

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us.

We Accept

What Our Customers Have To Say

Amazing customer service very helpful with all of my questions, fast delivery and good quality products! Won't use anybody else now I've found these I've recommended them to everyone.

Amazing service. Was called prior to making order and then the products were sent out next day delivery. Received all goods well packaged. Thanks again won't use anyone else now111 If i could give 6 stars for service I would.

Absolutely fantastic service. Fast replies to all queries and amazing premium products. Won't be going anywhere else fir my supplies, never disappointed.

Amazing service, fast delivery, great products and great communication, thank you for being so reliable. 5 star would recommend to anyone!!

The team far exceeded my expectations, amazing customer service and fabulous products. so easy to deal with that I won't go anywhere else.

Amazing from start to finish. My first order with clinical and they have been amazing. Answered every question promptly, beat the price of my current supplier and the delivery was here the next morning. Thank you

Great team, nothing is too much trouble. Fast delivery that is well packed. Delighted to find a wholesale company with great prices AND great service.